Total Properties
52
+6.1%vs last qtr
Active Owners
38
+2.7%vs last qtr
Portfolio Health
74
of 100
-3.2%trend down
Critical Owners
2
Executive intervention
High Risk Owners
3
Action this week
Needs Outreach
5
Scheduled or overdue
Open Maintenance
11
-12%vs last week
Open Escalations
2
Revenue at Risk
$59.6K
MRR from critical owners
Churn Risk Trend
Owners at-risk %
33%
+17.9% vs prior
Occupancy Trend
Portfolio average
86%
-5.5% vs prior
Revenue Trend
Monthly, $K
631
-4.1% vs prior
Owner Satisfaction
NPS-equivalent
71
-2.7% vs prior
Critical & High Risk Owners
Top-priority intervention queue
Marcus Whitfield
VIP
6 properties · 4 open issues · last contact 23 days ago
Risk
87
Critical
Priya Anand
3 properties · 2 open issues · last contact 11 days ago
Risk
78
Critical
The Holloway Trust
VIP
11 properties · 3 open issues · last contact 6 days ago
Risk
64
High
Jordan Reyes
2 properties · 1 open issues · last contact 18 days ago
Risk
58
High
Naomi Chen
2 properties · 2 open issues · last contact 16 days ago
Risk
71
High
Today's Briefing
AI-prepared executive notes
- Marcus Whitfield — sentiment fell 22 points this week. Recommend Director call before EOD.
- Cedar Ridge 4B underpriced 14% vs comp set — pricing override pending approval.
- 2 SLA breaches in Communication queue overnight. Reassign from Sam to Mira.
- Holloway Trust signed renewal addendum — portfolio +2 properties next quarter.