Open Issues
5
Escalations
2
SLA Violations
3
Unanswered >24h
3
Comm Health
68
of 100
Open Owner Issues
Sorted by age and severity
| ID | Owner | Subject | Channel | Flags | Age | Assignee |
|---|---|---|---|---|---|---|
| COM-552 | Marcus Whitfield | Threatening to terminate management agreement | Email | ESCALATED SLA | 38h | Devon (Director) |
| COM-551 | Priya Anand | Q3 statement discrepancy | Portal | ESCALATED | 14h | Mira (Finance) |
| COM-549 | Naomi Chen | Revenue concerns vs. neighbor | Call | SLA | 52h | Sam (Owner Success) |
| COM-547 | Holloway Trust | Quarterly review scheduling | Email | 8h | Devon (Director) | |
| COM-544 | Jordan Reyes | Cleaning complaint follow-up | SMS | SLA | 41h | Sam (Owner Success) |