Field Operations

Operations Command Center

Unified view of maintenance, cleaning, and guest experience across the portfolio.

Open Maintenance
5
Cleaning Issues
5
Guest Issues (7d)
6
Property Health
82
of 100
Operational Alerts
4

Active Maintenance

Top priority tickets

Cedar Ridge 4B
HVAC compressor failure
Awaiting Vendor
UrgentArctic Pro Mechanical · 2d ago
Aspen House
Hot tub heater intermittent
In Progress
HighBlueWater Spa Co · 3d ago
Lakeview 12
Dishwasher leak — water damage risk
Open
UrgentSterling Plumbing · 1d ago
Saxon Tower 9F
Elevator inspection overdue
In Progress
HighOtisCare · 4d ago
Marina Loft
Balcony railing wobble
Open
HighIronclad Fabrication · 6d ago

Cleaning Hotspots

Recurring & low-score properties

Cedar Ridge 4B
Master bath grout residue
72
score
Bright Spaces Crew A⟲ Recurring
Aspen House
Linen shortage at turnover
81
score
Alpine Hospitality
Marina Loft
Kitchen appliances missed
65
score
Bright Spaces Crew B⟲ Recurring
Sage Cottage
Late checkout — turnover delayed 90 min
88
score
Alpine Hospitality
Lakeview 12
Pet hair in living room
70
score
Bright Spaces Crew A⟲ Recurring

Operational Alerts

Cross-functional issues requiring attention

  • Vendor SLASterling Plumbing: average resolution 32% above targetToday
  • PermitSTR permit for Marina Loft expires in 28 daysYesterday
  • InventoryLinen stock at Alpine warehouse below threshold2d ago
  • ComplianceSaxon Tower fire inspection overdue3d ago