Field Operations

Maintenance Center

Ticket pipeline, vendor performance, and resolution SLAs.

Open Tickets
5
Urgent
2
Avg Resolution
42h
-8.4%vs last month
Resolved (30d)
47
+12.1%

Maintenance Tickets

6 tickets

TicketPropertyOwnerIssueVendorStatusPriorityOpenedResolution
MNT-1042Cedar Ridge 4BMarcus WhitfieldHVAC compressor failureArctic Pro Mechanical
Awaiting Vendor
Urgent2d ago
MNT-1041Aspen HouseHolloway TrustHot tub heater intermittentBlueWater Spa Co
In Progress
High3d ago
MNT-1038Lakeview 12Priya AnandDishwasher leak — water damage riskSterling Plumbing
Open
Urgent1d ago
MNT-1036Sage CottageElena VasquezSmart lock battery replacementApex Locksmith
Resolved
Low5d ago18h
MNT-1034Saxon Tower 9FSaxon & WellsElevator inspection overdueOtisCare
In Progress
High4d ago
MNT-1031Marina LoftNaomi ChenBalcony railing wobbleIronclad Fabrication
Open
High6d ago

Vendor Performance

Last 30 days

Arctic Pro Mechanical
12
Jobs
28h
Avg
94
Score
Sterling Plumbing
18
Jobs
61h
Avg
71
Score
BlueWater Spa Co
7
Jobs
36h
Avg
88
Score
OtisCare
4
Jobs
22h
Avg
96
Score